Frequently Asked Questions
Everything you need to know about shopping with VIRGIO
How long does shipping take?
Standard shipping typically takes 3-5 business days for domestic orders and 7-14 business days for international deliveries.
What is your return policy?
We offer a 15-day return policy for all unworn items with original tags attached. Refunds are processed to the original payment method within 7 days of receipt.
How do I find my correct size?
Each product page features a detailed 'Size Guide' button with measurements in both inches and centimeters to help you find the perfect fit.
What payment methods do you accept?
We accept all major credit cards, debit cards, PayPal, and various Buy Now Pay Later options like Klarna and Afterpay.
Are your materials sustainable?
VIRGIO is committed to conscious fashion. We prioritize eco-friendly fabrics and ethical manufacturing processes to minimize our environmental footprint.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey.